Q01: I received an invoice from your department- what is it for?
A01: Many of our programs require an annual permit for which there is an annual billing. Other charges may include re-inspection, consultation, plan review and direct site work. The invoice received from EMD will have details of what the charges are for printed on the invoice. If you still have questions, please call 916-875-8481 during business hours, or send an e-mail to firstname.lastname@example.org.
Q02: Can I pay my EMD bill on-line?
A02: Yes! EMD accepts American Express, Discover, Mastercard and Visa credit cards and electronic funds transfers (e-checks.) There is a service fee charged for on-line transactions. Please visit the EMD On-line Payment page for details and to enter payment information.
Q03. How long before my EMD account is credited with my on-line payment?
A03. Your account is usually credited within 2 (two) business days of your on-line payment.
Q04. Why is there a service charge for paying on-line and why am I paying for this?
A04. Official Payments Corp. charges a service fee for processing the payment transaction. The fee is not charged by or paid to the government agency. The service fee is assessed to cover operating costs and the costs associated with servicing thousands of card transactions.
When a consumer uses the service, two line items will appear on their card bill or bank statement. One is for the fee owed to the Sacramento County Environmental Management Department and the other is for the service fee charged by Official Payments.
Q05. What is the service charge for EMD transactions?
A05. The service fee rate for credit card payment is 2.35% of the payment amount with a minimum service charge of $2.00 (includes Visa and MasterCard debit cards); for e-checks the service fee is $1.50 for payments of $10,000 or less and $15.00 for payments above $10,000. Please note that there will be a service fee of $53.00 charged for returned e-checks.
Q06: I sold my business a month ago. Do I still owe the permit fee?
A06: Depending on the anniversary date (the date you went into business), you may indeed still owe the fee. Permits are non transferrable, therefore, you may owe what is due on your account and the new owner will also be charged the permit fee starting with the month of ownership change.
Q07: I am opening a new business. How do I determine what my permit fees will be?
A07: The exact fees depend on a number of factors, including the type of business, the size of the business, the volume of regulated materials and the level of risk. Please visit the EMD Fees page for current program fees, or call 916-875-8484 for more information.
Q08 Is there a late fee if I don't pay my EMD bill on time?
A08: Yes. Environmental Management may assess a delinquency fee of 10% of the balance due or $75.00 (whichever is greater) if full payment is not received by the due date.